What is the real cost behind meeting your customer’s needs and expectations?
What will it cost to insure you outsmart your competitors by deploying new technology that streamlines the process, mitigates risks, and enhances customer service levels?
What challenges are you experiencing that are increasing costs and affecting the bottom line?
Identifying The Costs
Pinpointing the costs associated with the disruptions getting experienced globally in today’s volatile climate of economic uncertainty is not easy. The inherent complexity of managing a global supply chain that is fraught with risk is an unenviable task. However, it is one that can be made simpler by deploying technology that provides complete visibility of your supply chain from the point of origin through to the final destination – the all-important customer.
Customer First
Today’s supply chains are customer-driven and so must be consumer-centric. For businesses to survive, they must find a way to provide the best products delivered in the fastest time, at the lowest cost. To do so, they must evaluate what impacts the bottom line by asking questions about the cost of sales, last-mile logistics and services getting offered.
A New Framework
This new mindset considers profitability as a critical factor within the supply chain. It requires businesses to understand how their supply chain is performing as an entire ecosystem and is a new model known commonly as ‘COST TO SERVE.’
Cost To Serve primarily provides a supply chain management framework whereby the analysis of product margins, customer requirements, and business processes enables plans to be made and for cost-effective change management decision-making to take place with certainty. In doing so, not only can you protect the bottom line, but you also improve it.
Analysis
The Customer:
Analyzing the real cost behind today’s consumer’s expectations helps to align supply chains to serve customer demands efficiently. By deploying technology that:
- increases visibility
- provides flexibility
- improves service times
- mitigates risk between the point of origin and final destination
improves service times, reduces touches, and subsequently leads to substantial cost savings.
The Supplier:
Suppliers and carriers that utilize supply chain technology such as that provided by the Gravity platform, can:
- reduce risk
- improve delivery time
- enhance service levels
- optimize shipping and logistics
When the supply chain gets optimized around cost-effective strategies that center on stakeholder performance, there is greater opportunity for working capital to get unlocked, to benefit margins and maximize customer satisfaction.
The Result
Deploying technology that analyzes a supply chain’s performance from procurement to delivery allows supply chain managers to make the right decisions at the right time and meet their customers’ needs cost-effectively.
If you would like to know more about how Gravity can help your business cut costs and protect the bottom line, contact us, and we’ll connect you with one of our advisors.
