Nick Daly’s primary role within Gravity Supply Chain Solutions, is Head of Customer Success, and he is responsible for ensuring customers can achieve success and prosper by using the Gravity platform to their benefit, particularly those based throughout Europe. Nick joined Gravity because he was impressedby the vision and capability of the company to evolve the landscape of domestic and international supply chains, making them faster, smarter and more effective. He is passionate about being part of an ambitious team who can deliver solutions which take businesses to the next level.
Based in the U.K., Nick gained well over a decade of experience within the supply chain and logistics industries while working for two leading global freight forwarders. He has devised and executed international supply chain strategies, ranging from physical to technical solutions, as well as successfully coordinating teams across the world.
Nick can empathize with his customers, having worked closely with some of the U.K.’s largest retailers who offered him the opportunity to gain valuable insights into the “pain points” being experienced and what optimizations his clients were looking to source and execute. One of Nick’s greatest strengths is his ability to put his customer first which enables him to develop lasting customer relationships built on trust. He feels this level of personal support is especially important in the U.K. and Europe, which historically have experienced economic turbulence, and where it is vital for companies to mitigate the adverse economic conditions, by looking for ways to become much more efficient, which is precisely the goal we can help them achieve.