Dave Graham joined the Head Office team in 2014, as Head of Business Partnerships. As the primary liaison between customers, product managers, and customer success managers, he ensures implementations run smoothly, and future product updates reflect customer requirements. During Q1, 2019, Gravity rebranded its sales organizations, and Dave accepted the exciting new role of ‘Head of One Commercial Team.’ The new position will encompass the restructuring of existing commercial teams as a united force which can effectively manage and house Delivery Partner Networks, Resellers, Channel Sales Partners and Gravity Direct Sales Channels. This restructuring will allow Gravity to grow, share, and competitively compete-creating the supply chain functionality he wished had been available when he was working with some of the world’s largest retailers.
Dave has gained significant global experience within the supply chain industry. He initially worked for an internationally renowned, homeware and fashion retailer as International Shipping Manager, before moving into product within a globally respected supply chain management, solutions provider.
While residing in the U.K., Dave accepted the role of Head of Account Management and Branch Manager, South Africa. His responsibilities included the forging of relationships with key accounts while stabilizing existing accounts and winning new business, all of which resulted in new branches opening throughout the country.
Embracing his passion for the Southern Hemisphere took Dave to Australia, where he became GM for Commercial and Account Management, responsible for all landside operations, system solutions, scoping, implementations, sales and commercial for a global logistics provider.
Dave possesses a fantastic aptitude for servicing customers’ requirements, managing supply chains, and coordinating the relevant teams, developing the tracking solution to mirror the customer’s supply chain demands; essentially building strong business relationships (both internally and externally) with whoever he interacts.